Support

Need a hand? Most questions are answered below. If not, email root@crackingwalnuts.com from your account address.

I paid but I'm still on the free plan

First, make sure you are signed in with the same email address you used to buy. Premium activates within a minute of payment. Refresh the page or open your account. If it still hasn't updated, reply to your receipt email and we'll fix it right away.

Which sign-in method should I use?

Whichever you prefer. Google and the email magic link both sign you into the same account when they use the same email address, so your subscription is always there no matter how you sign in. Just use the same email you bought Premium with.

Can I get a refund?

All purchases are final, so we do not offer refunds. Everything is digital and unlocks instantly, and every section has a free flagship lesson plus a preview of every other lesson, so you can evaluate fully before you upgrade. See the Refund Policy.

How do I cancel?

There is nothing to cancel: Premium is a one-time term and does not auto-renew. See the Cancellation Policy.

What payment methods work?

UPI, cards, net-banking, and wallets through Razorpay. International cards and payments are also supported through Razorpay.

Still stuck?

Email root@crackingwalnuts.com and we'll get back to you within 1–2 business days.